Leadership
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Customer innovation
“When scanning for signals of EMERGING CHANGE, the difficulty is not in finding information; it is in WHAT TO ATTEND to and what you can ignore.” Marion Debruyne. The perspective of your existing customers views the market close up and in depth. This narrow market view gives you the clearest and MOST RELIABLE PICTURE. Your goal is to UNDERSTAND 🧐 and UTILIZE the INSIGHTS 💡your customers can offer. HELP YOUR CUSTOMERS TO IMPROVE THEIR RESULTS‼️ Many companies prioritize innovation, but incremental and breakthrough changes are challenging 🏄🏼♂️ Try to pursue opportunities for small improvements. Making frequent small-step product/services fixes requires a culture that EMBRACES CHANGE, and so does implementing market-changing…
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Cielo e Infierno
❝En cierta ocasión, un belicoso samurai desafió a un anciano maestro zen a que le explicara los conceptos de CIELO e INFIERNO. Pero el monje replicó con desprecio:—¡No eres más que un patán y no puedo malgastar mi tiempo con tus tonterías! El samurai, herido en su honor, montó en CÓLERA y, desenvainando la espada, exclamó:—Tu impertinencia te costará la vida.—¡Eso —replicó entonces el maestro— es el INFIERNO! Conmovido por la exactitud de las palabras del maestro sobre la cólera que le estaba atenazando, el samurai se CALMÓ, envainó la espada y se postró ante él, AGRADECIDO.—¡Y eso —concluyó entonces el maestro—, eso es el CIELO!❞ Daniel Goleman, “La inteligencia…
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Change your world
❝Life’s most persistent and urgent question is ‘WHAT ARE YOU DOING FOR OTHERS?’❞(Rev. Martin Luther King Jr.) Are you ready to step up and CHANGE THINGS FOR THE BETTER – and in the process, CHANGE YOURSELF as well? If not, you may suffer from the defeatist mind-set that afflicts many people. That contagious negativity confines you to a small box that prevents you from making a positive difference. Moving from passive non-involvement OBSERVER 🧐 to an ACTIVE PROBLEM SOLVER 👨🏻🔬 is a 4️⃣-step process. 📌 “I WANT TO MAKE A DIFFERENCE” – You need conviction, compassion and hope 🤩. Doing good makes people feel good.📌 “WITH PEOPLE WHO MAKE A DIFFERENCE” – The…
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Amplitud
La HIPERESPECIALIZACIÓN es un desafío en el mundo actual, pues la cantidad de conocimiento humano es más vasta que nunca. El conocimiento público se expande rápidamente, permitiendo que los PERFILES CURIOSOS contribuyan a resolver problemas que antes solo manejaban los especialistas. ¡Qué difícil es presentar conceptos complejos de una forma sencilla! David Epstein lo consigue en “RANGE” 📚Contribuye a ello quizás su experiencia en Sports Illustrated, donde debe escoger un perfil amplio que le garantice alcanzar una vasta audiencia 🏄🏼♂️ Hablando de especialistas, defiende Epstein, que se enfocan tanto en detalles propios de su campo que llegan incluso a distorsionar su pensamiento. Su experiencia en la ZONA DE DOMINIO les…
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¿Qué nos motiva?
𝔼xisten tres necesidades psicológicas en la CIENCIA DE LA MOTIVACIÓN para establecer los vínculos más esenciales entre el quehacer y las RAZONES PARA HACERLO, que son “autonomía, relaciones personales y competencia” 👨🏼🏫 · AUTONOMÍA – Contar con la LIBERTAD PARA EJERCER LA VOLUNTAD Y TOMAR DECISIONES es uno de los grandes cimientos de lo humano. Una empresa que permite que sus colaboradores TOMEN DECISIONES 🧭, a pequeña y gran escala, respecto a su trabajo reforzará el sentido de pertenencia y compromiso. · RELACIONES PERSONALES – El sentido social es uno de los pilares de la humanidad. FORMAR VÍNCULOS y tener un SENTIDO DE COMUNIDAD es una de las actividades intrínsecas…
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Strategic Agility
❝STRATEGIC AGILITY❞ is the ability to IMPROVE PERFORMANCE— not just survive, but thrive— AMID DISRUPTION. MICHAEL WADE and others share in last HBR “Special Spring ’22” 𝐒𝐈𝐗 PRINCIPLES to Build Your Company’s Strategic Agility 1️⃣ Prioritize SPEED over perfection 🚅 Opportunities come and go quickly during a crisis, so organizations need to be ready and WILLING TO ACT QUICKLY, even if they sacrifice quality and predictability in the process. 2️⃣Prioritize FLEXIBILITY over planning ↔️Strategy is often taught in business schools as a cascade of choices around where to play and how to win. However, in a crisis, a strategic plan can easily become an anchor that locks an organization onto a path…
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Doing less
The role of business leaders in an ADAPTABLE ORGANIZATION has to be reviewed according to Joerg Esser (impressive profesional profile!) 👨🏫 In traditional organizations, the person at the top focuses on making operational decisions, especially the big ones 🤔 In ADAPTABLE organizations, the leader focuses on FACILITATING the right environment. 😌 How can you know if you’re currently doing too much, getting overlyinvolved in the nitty-gritty of operations? 😥 Here’s a quick exercise he use that will show you whether you’re holding the reins too tight and failing to allow emergence to work its magic ✍🏽Count the number of decisions you make in the course of a day. If you’re constantly…
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Innovation can deliver important benefits to competition
In the late 1880s Almon Strowger👨🏻💼 was THE ONLY UNDERTAKER IN TOWN 💀, so he ran quite a profitable business 🙊. Suddenly he noticed his work had dropped off considerably 📉 , and that there was a new undertaker in town 😳. Curious as to why so many were going to this new undertaker instead of him 🤔. Strowger found out it was because the TELEPHONE OPERATOR ☎️ was married to this other undertaker‼️ When anyone called for Stowger’s business, she would direct them to her husband. (At that time when anyone placed a call they had to first call in an operator who would then connect them to their…
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Presentations – Keynotes
❝Your success in life will be determined largely by your ability to SPEAK, your ability to WRITE, and the QUALITY OF YOUR IDEAS. In that order.❞ 👨🏼🏫 Patrick WINSTON. I’m ending a workweek in which I had opportunities to share insights in different 🖥 Zoom meetings with colleagues. Honestly talking, one of the tasks I love the most in my day-job 😜 📌 Here you are some tips adapted from Winston that I -usually- have in mind when I have to deliver a talk: 💥 DO NOT START WITH A JOKE (let’s leave it for last). I love the sense of humor, but I try not to start making jokes…
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Milestones
🥊 When Mike Tyson was asked by a reporter whether he was worried about Evander Holyfield and his fight plan he answered; ❝EVERYONE HAS A PLAN UNTIL THEY GET PUNCHED IN THE MOUTH❞ ⚓️MILESTONES BRING REALITY TO A STRATEGIC PLAN. Milestones are what you use to convert your business strategy and tactics into ACTION 🎬. If the business doesn’t meet milestones as it executes the plan, leaders have to reconsider whether they’ve got the right strategy after all 🤔 A good STRATEGIC PLAN is ADAPTABLE 🎋Once-a-year planning can be dangerous, especially in short-cycle businesses where markets won’t wait on your planning schedule. So, PERIODIC INTERIM REVIEWS 👨🏼🏫 can help you to…
