\ud83e\udd14 The situation is not always as cut-and-dried as it first appears\u203c\ufe0f<\/p>\n\n\n\n
When volunteers are shown a film of a driver CUTTING ACROSS LANES \ud83d\ude20 they will almost unanimously apportion BLAME. They will infer that he is SELFISH, IMPATIENT and OUT OF CONTROL\ud83e\udd2c.
And this inference may turn out to be true… After all, the driver may have had the sun in his eyes. He may have been swerving to avoid a car that had veered into his lane. In fact, there are many posible mitigating factors. To most observers LOOKING FROM THE OUTSIDE IN, THESE DO NOT REGISTER \ud83d\ude35\u200d\ud83d\udcab. It is not because they don’t think such possibilities are irrelevant, it is that often THEY DON’T EVEN CONSIDER THEM \ud83d\ude2c<\/p>\n\n\n\n
THE BRAIN \ud83e\udde0 JUST PLUMPS FOR THE SIMPLEST, MOST INTUITIVE NARRATIVE: ‘He’s a homicidal fool!\ud83d\ude12 This is sometimes called by the rather inelegant name of the \u275dFUNDAMENTAL ATTRIBUTION ERROR\u275e
It is only when the question is flipped – ‘WHAT HAPPENED THE LAST TIME YOU JUMPED LANES?’ – that volunteers pause to consider the SITUATIONAL FACTORS \ud83d\ude26. ‘Oh, yeah, that was because I thought a child was about to run across the street!’ Often these excuses are self-serving. But they are not always so. Sometimes there really are wider issues that lead to mistakes – but we cannot even see them if we do not consider them, still less investigate them \ud83d\udd2c<\/p>\n\n\n\n
Even in an absurdly simple event like this, then, IT PAYS TO PAUSE, TO LOOK BENEATH THE SURFACE, TO CHALLENGE THE MOST OBVIOUS, REDUCTIONIST NARRATIVE \ud83d\udd75\ud83c\udffb\u200d\u2642\ufe0f
This is not about being’ soft, but about LEARNING \ud83e\udd13what really went wrong \u26a0\ufe0f<\/p>\n\n\n\n
How much more important to engage in this kind of activity in a complex, interdependent system, like a hospital or business? \ud83d\udc69\ud83c\udffd\u200d\ud83d\udcbc<\/p>\n\n\n\n
\u270d\ufe0f From Matthew Syed, “BLACK BOX THINKING” \ud83d\udcd6<\/p>\n","protected":false},"excerpt":{"rendered":"
\ud83e\udd14 The situation is not always as cut-and-dried as it first appears\u203c\ufe0f When volunteers are shown a film of a driver CUTTING ACROSS LANES \ud83d\ude20 they will almost unanimously apportion BLAME. They will infer that he is SELFISH, IMPATIENT and OUT OF CONTROL\ud83e\udd2c. And this inference may turn out to be true… After all, the driver may have had the sun in his eyes. He may have been swerving to avoid a car that had veered into his lane. In fact, there are many posible mitigating factors. To most observers LOOKING FROM THE OUTSIDE IN, THESE DO NOT REGISTER \ud83d\ude35\u200d\ud83d\udcab. It is not because they don’t think such possibilities are irrelevant, it is that often THEY DON’T EVEN CONSIDER THEM \ud83d\ude2c THE BRAIN \ud83e\udde0 JUST PLUMPS FOR THE SIMPLEST, MOST INTUITIVE NARRATIVE: ‘He’s a homicidal fool!\ud83d\ude12 This is sometimes called by the rather inelegant name of the \u275dFUNDAMENTAL ATTRIBUTION ERROR\u275eIt is only when the question is flipped – ‘WHAT HAPPENED THE LAST TIME YOU JUMPED LANES?’ – that volunteers pause to consider the SITUATIONAL FACTORS \ud83d\ude26. ‘Oh, yeah, that was because I thought a child was about to run across the street!’ Often these excuses are self-serving. But they are not always so. Sometimes there really are wider issues that lead to mistakes – but we cannot even see them if we do not consider them, still less investigate them \ud83d\udd2c Even in an absurdly simple event like this, then, IT PAYS TO PAUSE, TO LOOK BENEATH THE SURFACE, TO CHALLENGE THE MOST OBVIOUS, REDUCTIONIST NARRATIVE \ud83d\udd75\ud83c\udffb\u200d\u2642\ufe0fThis is not about being’ soft, but about LEARNING \ud83e\udd13what really went wrong \u26a0\ufe0f How much more important to engage in this kind of activity in a complex, interdependent system, like a hospital or business? \ud83d\udc69\ud83c\udffd\u200d\ud83d\udcbc \u270d\ufe0f From Matthew Syed, “BLACK BOX THINKING” \ud83d\udcd6<\/p>\n","protected":false},"author":1,"featured_media":77,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4,5],"tags":[],"class_list":["post-76","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-leadership","category-personal-development"],"_links":{"self":[{"href":"https:\/\/rafaguilarc.com\/index.php?rest_route=\/wp\/v2\/posts\/76","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/rafaguilarc.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/rafaguilarc.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/rafaguilarc.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/rafaguilarc.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=76"}],"version-history":[{"count":1,"href":"https:\/\/rafaguilarc.com\/index.php?rest_route=\/wp\/v2\/posts\/76\/revisions"}],"predecessor-version":[{"id":658,"href":"https:\/\/rafaguilarc.com\/index.php?rest_route=\/wp\/v2\/posts\/76\/revisions\/658"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/rafaguilarc.com\/index.php?rest_route=\/wp\/v2\/media\/77"}],"wp:attachment":[{"href":"https:\/\/rafaguilarc.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=76"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/rafaguilarc.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=76"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/rafaguilarc.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=76"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}